Terms of Service

Terms of Service

Last Updated: 2/5/2026

Please read these Terms of Service carefully before using MyHealth Ally.

Important: MyHealthAlly is a health navigation and concierge platform. Medical services are provided by independent, licensed practices.

Acceptance of Terms

By accessing or using MyHealth Ally, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this service.

Medical Disclaimer

IMPORTANT MEDICAL DISCLAIMER

MyHealth Ally is a patient engagement and communication platform. It is NOT a medical provider and does NOT provide medical diagnosis, treatment, or prescriptions. All clinical decisions are made by licensed healthcare providers. For medical emergencies, call 911 immediately.

Use License

Permission is granted to use MyHealth Ally for personal, non-commercial healthcare communication purposes. This license does not include:

  • Commercial use or resale
  • Modification or reverse engineering
  • Removal of copyright or proprietary notices
  • Transfer of materials to another person

User Accounts

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information
  • Notifying us immediately of any unauthorized use

Prohibited Uses

You may not use MyHealth Ally to:

  • Violate any laws or regulations
  • Transmit harmful, offensive, or illegal content
  • Impersonate another person or entity
  • Interfere with or disrupt the service
  • Attempt to gain unauthorized access
  • Use automated systems to access the service without permission

Payment Terms

Payments are processed securely through Stripe. By making a payment, you agree to:

  • Provide accurate payment information
  • Authorize charges for services rendered
  • Pay all applicable fees and taxes
  • Comply with refund policies as stated

Intellectual Property

All content, features, and functionality of MyHealth Ally are owned by us and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of your health information and data.

Limitation of Liability

To the maximum extent permitted by law, MyHealth Ally shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising from your use of the service.

Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for any breach of these Terms of Service. Upon termination, your right to use the service will cease immediately.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any material changes. Your continued use of the service after changes constitutes acceptance of the new terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

Legal Department
MyHealth Ally
[Contact Information]